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Program notes should be for an average concert attendee. Technical terms should appear only if they are absolutely necessary. Program notes is to provide the members of the audience with information that will inform their hearing.
Program notes should not be a laundry list of facts about the piece and the composer. It should focus on subject matter that is relevant to the performance in an orderly manner and avoid topics that are tangential.
Program notes should be researched using reliable, authoritative sources, the same sources that you would consult for a formal research paper. Do not rely upon a single source. For some obscure compositions, be creative by expanding the parameters of your research to include sources that address the composer, the genre, or cultural/social/historical/political connections.
What you read on the Internet may not be true. Use reliable sources that are backed by proven experts and have been read and corrected by numerous other excellent scholars. Check the following sources as starting points:
While program notes must demonstrate the authority of your research, they are not formal scholarly papers. No citation is needed.
Make sure to match the title of your piece in the program notes as it appears in the program.
See the following sources for further guidance:
https://www.abrsm.org/resources/writingProgNotesApr05.pdf
http://simpson.edu/wp-content/uploads/2013/01/Program-Note-Guidelines.pdf