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Course Descriptions for MS in Management

Healthcare Management Concentration will choose 5 courses from the list below, plus the 5 Healthcare Management courses

  • This course includes an overview and basic elements of quantitative decision-making approaches covered in management science and decision-making discipline. This course covers decision-making processes and models, including linear programming, transportation, assignment, and network models, integer programming, goal programming, nonlinear programming models, decision analysis, queuing models, and simulation modeling. At the end of the course, students will be able to implement and evaluate appropriate decision-making tools and models to address decision-making problems and interpret organizational information and data. 

  • This course focuses on understanding how the supply, development, and retention of skills and talents affects organizational success. The course focuses on the development of measurement and assessment skills relevant for talent management (including absence rates, cost per hire, human capital ROI, training investment, human capital value added, turnover rates and costs, etc.) in order to make evidence-based strategic talent decisions. Students will learn how to develop selection and training, performance management, and employee development and succession planning practices aimed at supporting the competitive talent acquisition and retention priorities of their organizations. 

  • The goals of this course are to raise awareness of important differences and provide students with the knowledge needed to be productive leaders in a more diverse workplace. This will be facilitated by discussions of prejudice, stereotypes, and approaches to acculturation and integration in organizations. This course will also discuss how to manage issues at work related to race, culture, gender, religion, sexual orientation, and other work-related differences. The course will examine current diversity, equity, and inclusion best practices in organizations. 

  • This course is a skills-development workshop focused on providing students with the practical personal and organizational tools to lead change in their organizations. Students will gain practice in using these tools to identify resistance to change, uncovering the root causes of that resistance, and then working in collaboration with others to overcome resistance and initiate change. The process of leading change in an organization is a highly social, collaborative, and interactive one. For this reason, this course emphasizes the team and social aspects of change. In collaboration with their classmates and the instructor, students will engage in group experiential exercises to develop change management skills. 

  • Conflict and negotiation, or the process of creating agreement between two or more parties, is something that occurs in every organization. This course focuses on developing skills for diagnosing conflicts and using a problem-solving approach to solving them. Students will learn how to overcome discomfort and lead challenging workplace conversations as well as become effective negotiators. Through the use of case studies and simulations, this course will help students learn the mechanics of negotiating and develop skills and capabilities for negotiating successful agreements and resolving conflicts as organizational leaders.  
  • This course emphasizes the development of academic and pragmatic skills for examining how organizations are structured and the decisions that lead to those structures. Students will use objective, analytical methods to evaluate functions, structures, processes, and organizational relationships. A holistic approach with contributions from disciplines like business history, administrative science, management, sociology, psychology, and political science will be used to learn about best practices for designing organizations that create internal and environmental fit. Student will learn how to design and create policies, processes, and procedures to effectively manage organizations and their workforce. 

  • This course provides the conceptual and practical foundations of international management as it relates to the lives and careers of all professionals, organizations, and society. Students will develop an understanding of the strategic and organizational challenges that small, medium, and large organizations face when going global or retreating from global scenes, how culture shapes both organizational and individual behaviors, and how organization-specific and country-specific elements relate to competitive advantages. Students will develop management and leadership strategies to achieve a competitive advantage within international business environments. The course will emphasize the synthesis and integration of economic, social, business, and geopolitical history, in a holistic attempt to understand the major forces, cycles, and paradigm shifts that change the world around us. 

  • Focusing on people’s needs is an important part of innovation and improvement of products, services, and experiences. This course teaches the principles of design thinking to identify the needs of relevant stakeholders in question, understand their perspectives, and (re)design products/services that enhance their experience with them. Through individual assignments and projects, students will engage with the world around the stakeholders they are solving problems for, learn practical techniques to observe and detect their pain points, and transform their observations into actionable insights that create opportunities for (re)design. Students will learn how to make their insights/ideas tangible by iteratively designing and testing their ideas. 

     

  • This course explores the strategic and purposeful use of communication designed to advance organizational goals and mission through the exploration and application of effective approaches from best practices and case studies developed by practitioners and scholars. In doing so, the course examines the most effective strategies in actual organizations, (why those strategies work), and the opportunity to practice those skills with prevailing communications technologies. Students will be able to understand the symbiotic nature of communication relationships that exist between organizations and their internal and external stakeholders, working in alignment with the overall desired organizational goals and outcomes. Specific attention will be placed on the various communication strategies for managing conflicts and crisis situations within and outside of the organization. 

  • Strategic management deals with decisions that fundamentally influence the direction of the organization and the effective implementation of the direction chosen. This course focuses on investigating issues related to developing and implementing business strategy to create and sustain competitive advantage. Emphasis is given to developing pragmatic and action-oriented general management skills. Concepts drawn from the disciplines of accounting, economics, finance, international business, marketing, political science, and organization theory will be utilized for developing a broad understanding of how and why strategic decisions are made in organizations.  

Healthcare Management Concentration

  • This course includes an overview and advanced elements of healthcare economics and finance. It covers cost estimation, pricing and profit analysis, budgeting, financing and capital investment decisions, cash flow estimation and risk analysis, and utilization management topics at graduate level. At the end of the course, students will be able to implement and evaluate appropriate healthcare economics and finance tools and models to address related decision-making problems identified in the healthcare organizations.  

  • This course includes an overview and advanced elements of healthcare operations and systems management topics. It covers forecasting, supply chain management, inventory management, purchasing and materials management, capacity planning, and project management in healthcare industry topics at graduate level. At the end of the course, students will be able to implement and evaluate appropriate healthcare operations and systems management tools and models to address related decision-making problems identified in the healthcare organizations.  

  • This course includes an overview and advanced elements of analytical methods that can be adopted in decision-making processes in healthcare industry. It covers data management, data visualization, data mining, advanced data mining, statistical inference, and regression modeling topics at graduate level. At the end of the course, students will be able to manage and analyze data sets using data visualization, data mining, statistical inference, and regression modeling methods to address related decision-making problems identified in the healthcare organizations.  

  • This course includes an overview and advanced elements of healthcare services management. It covers process analysis, simulation, safety and reliability science, scheduling, experimental design, and queuing theory topics at graduate level. At the end of the course, students will be able to implement and evaluate appropriate healthcare services management tools and models to address related decision-making problems identified in the healthcare organizations.  

  • This course includes an overview and advanced elements of quality improvement and management in healthcare industry. It covers overview of quality function in healthcare, sampling and probability, statistical quality control, problem solving tools, lean and Six Sigma practices, and advanced quality improvement methods at graduate level. At the end of the course, students will be able to implement and evaluate appropriate quality improvement and management tools and models to address related decision-making problems identified in the healthcare organizations.